Constant Contact Review (2023): Details, Features & Pricing

Visitors: 9,976 K
BIM Score
4.21/5
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 18185 Ratings and Reviews Scanned and Analyzed

Constant Contact Review: Details, Features & Pricing

Visitors: 9,976 K
BIM Score
4.21/5
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 18185 Reviews Scanned and Analyzed

Constant Contact Review

The Bottom Line: Easy to use and serves the basic marketing automation needs.

Constant Contact is a pretty decent tool. It’s easy to use and can meet basic marketing automation needs. You can set up nice emails, it’s great for setting up campaigns, and it includes some cool other features. When it comes to automation, form building and A/B testing, Constant Contact lags behind other tools.
  • Overall - 84%
  • Ease of Use - 94%
  • Customer Service - 86%
  • Features - 77%
  • Value for Money - 80%
  • Likelihood to Recommend - 83%
Pros
  • Easy to use and serves the basic marketing automation needs.
  • Excellent email deliverability rate.
  • Includes over 300 pre-designed email templates
  • Good for event marketing
  • Easy contact list importing.
  • Customer service is helpful via both live chat and phone.
Cons
  • Constant Contact does not offer a free version.
  • Limited automation.
  • The A/B testing function is only for email subject lines.
  • No In-built CRM (Except in the $449 tier)

Provider Details

Year Founded: 1998
Founded Date: 1998
HQ Country: USA
Headquarter: Waltham, Massachusetts, United States
Full Address: 1601 Trapelo Road Waltham, MA 02451 United States
Employees: 1000+
Phone: 781-472-8100

Constant Contact Screeshots

What is Constant Contact?

Connect with customers and prospects in minutes with so many great features including one-click editing & marketing automation! We provide you with real-time tracking tools that report who’s opening, clicking, and sharing your emails so you can keep growing. If your next steps include list growth, we can help you grow faster with landing pages, leads from Instagram and Facebook social ads, and even SMS text messaging– Constant Contact has all of the tools you need in one easy-to-use platform!

 

Main Features

  • Hundreds of customizable templates
  • Automated welcome emails
  • Subject line A/B testing
  • Lead generation landing pages
  • Automated welcome emails
  • Polls
  • Manual segmentation
  • Basic reports
  • Posting to Facebook, Instagram, Twitter, and LinkedIn
  • Social inbox
  • Advance scheduling

 

Pricing: How Much Does Constant Contact Cost?

Constant Contact Core & Plus Plans

Constant Contact offers two main variants in Email Marketing: Core and Plus.

Subscribers Core Plus
0-500 $9.99/mo $45.00/mo
501-2,500 $35.00/mo $70.00/mo
2,501-5,000 $55.00/mo $95.00/mo
5,001-10,000 $80.00/mo $125.00/mo
10,001-15,000 $105.00/mo $180.00/mo

 

Best For

Constant Contact is an email marketing platform used by more than 600,000 businesses worldwide and served over 15 years. Its target audience is small businesses with basic email marketing needs. Pricing starts at $10 per month, and subscription costs increase depending on your number of contacts. Constant Contact offers a large library of integrations and email templates, but its segmentation, automation, and A/B testing capabilities are not as robust as top competitors.

Constant Contact FAQ

What is Constant Contact?

Constant Contact is a top email marketing service designed for small businesses, nonprofits, and individuals. In addition to email marketing, it offers tools for website building, e-commerce, social media, and more – all of which are included in every plan.

Does Constant Contact offer a free version?

No, but there is a 60-day free trial of Constant Contact if you are in the US, and a 30-day trial elsewhere. You’ll get all the features of the basic email plan, but if you’re not in the U.S., you must enter your payment information to start the trial (when the trial ends, you’ll be automatically charged – unless you cancel first).

How much does Constant Contact cost?

The basic Email plan starts at $9.99 per month for up to 500 contacts, and the Email Plus plan starts at $45.00 a month for 501-2,500 contacts. The more contacts you have, the more you’ll pay every month. Constant Contact prices increase based on the number of subscribers, but discounts are available for longer commitments and non-profit organizations.

For Digital Marketing, it offers a Core Plan and a Plus plan. But it also offers an all-in-one Marketing Automation+ plan as well (though technically that is a separate product suite).

• Core: Starting at $9.99/mo
• Plus: Starting at $45/mo
• Marketing Automation+: Starting at $449/mo

Is Constant Contact better than Mailchimp?

For beginners and small business owners, Constant Contact is the superior service, with more – and better – templates and more user-friendly editing tools. Mailchimp may have superior analytics and A/B testing, but its basic features can’t compete with Constant Contact.

How do I cancel my Constant Contact subscription?

Frustratingly, you will need to call Constant Contact during business hours Eastern Time in order to cancel your account. Here are the phone numbers for the US and Canada. 855-229-5506.

Highlights

Related Categories

eCommerce
Email Marketing
Email Tracking
Event Marketing
Landing Page
Lead Generation
Marketing Automation
Social Media Management
Social Media Marketing
Survey
Web Design
Website Builder

Top Used Industries

eCommerce
Education
Hobbies & Leisure
Hospital & Health Care
Information Technology and Services
Internet & Telecom
Marketing
Non-Profit Organization
Retail

Target Customers

Freelancers
Mid-size businesses
Small Businesses (1-50 employees)

Target Market

Asia
Europe
North America

Top 5 Countries

Canada
Germany
India
United Kingdom
United States
Top 5 Countries CTR: 94%

Languages Supported

Danish
Dutch
English
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish

Deployment & Support

Supported Devices

Android
iPad
iPhone
Web

Support

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training

Documentation
Live Online
Videos
Webinars
Add to favorites
Add to compare
Report abuse

Constant Contact Pricing Plans

Yes, has free trial

Core

Usage-Based (Starts at)
$9
99
Monthly
  • ✓ Hundreds of email templates
  • ✓ Sign-up forms to grow your list
  • ✓ Post to Facebook, Instagram and Twitter all at once
  • ✓ Integrations with popular tools like Shopify, WooCommerce, Canva and Etsy
  • ✓ Engagement reporting (i.e. views, clicks, etc)
  • ✓ Award-winning live chat and phone support
  •  
  •  
  •  
  •  

Plus

Usage Based (Starts at)
$45
0
Monthly
  • ✓ All the features in Core Plan
  • ✓ Email marketing automation
  • ✓ Surveys, polls, and coupons
  • ✓ Dynamic content
  • ✓ Customized pop-up forms
  • ✓ SMS Marketing (add-on, starting at $10/month)
  • ✓ Additional List Growth Tools
  • ✓ Conversion and Sales Reporting
  • ✓ Auto-Generated Segmentation
  • ✓ Personalized Kickoff Calls

CRM Platform by SharpSpring

Usage Based (Starts at)
$448 Monthly
  • ✓ Marketing automation & advanced workflows
  • ✓ Customer Relationship Management (CRM)
  • ✓ Lead scoring
  • ✓ Opportunity management
  • ✓ Sales automation
  • ✓ Tracking & analytics
  •  
  •  
  •  
  •  

Constant Contact Review

Write a Review

Post as Guest
Your opinion matters
Add Photos
© 2023 Bossinmall - Leading software & service reviews and selection platform. All rights reserved.