Google Workspace Review (2023): Details, Features & Pricing

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Google Workspace Review: Details, Features & Pricing

Visitors: 206,457 K
BIM Score
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 63336 Reviews Scanned and Analyzed

Google Workspace Review

The Bottom Line: Ideal for collaboration between team members in small businesses

Google Workspace is one of the fastest tools you can deploy to get your team connected. It requires no hard drive storage space and can work on any device. The right cloud tools make it easier for business owners, employees, and customers to collaborate remotely.
A great productivity suite for business owners who want to collaborate with team members around the world. The product is easy to use and comes with familiar applications. It can also scale as your company grows, as you can easily add or remove users.
  • Overall - 90%
  • Ease of Use - 95%
  • Customer Service - 84%
  • Features - 89%
  • Value for Money - 90%
  • Likelihood to Recommend - 93%
  • Convenience. Having all your office productivity tools in one place is incredibly valuable. With Google Workspace, switching between email, documents, calendar and chat is a seamless experience - one that saves a lot of time and effort.
  • Ease of use. Google Workspace's products are simple and easy to adapt. For example, Docs and Sheets provide a streamlined and practical experience with familiar tools like Microsoft Word and Excel. Other tools, including the Management Console, are also straightforward to navigate and intuitive to use.
  • Collaboration and sharing: One of the strongest points of Google Workspace is its ability to effortlessly facilitate collaboration among team members. Multiple team members can work on the same document at the same time, and files can be shared quickly between different users.
  • Everything runs in the cloud and syncs in real time across devices. Google really pioneered the concept of working in the cloud (and eventually forced competitors like Microsoft to do the same). All Google Workspace applications run on a web browser, meaning there is no software to download and changes to files are saved automatically and in real time.
  • Range of apps: Google Workspace’s range of productivity and collaboration tools is impressive, covering the vast majority of needs.
  • Free version available: Many of the tools (Gmail, Docs, Drive, etc.) are available to use for free (for personal accounts), with some storage limits and a email address. However, when you sign up for Google Workspace, you get a free 14-day trial to set up a professional email address and try out additional features like the Admin Console.
  • Lots of Google cloud storage. On Business and Enterprise plans, users get 30GB and unlimited storage. In addition, files created in Google Docs, Sheets, Slides, etc. do not count against your storage limit.
  • Integrations: Google Workspace has a large and growing number of integrations with various tools (CRMs, web development, email marketing, accounting and finance, academics, etc.). This makes it easy to integrate Google Workspace into any existing process.
  • Not as advanced as Microsoft Office. When you compare Docs, Sheets and Slides to the desktop versions of Word, Excel and PowerPoint, you'll find that they're not as advanced. They lack many of the formatting flexibility and features found in Microsoft tools, which can be limiting for some people.
  • Internet access required, but G Suite works best when connected. Google Workspace is all cloud-based, meaning that you need an internet connection to be able to use a lot of it.
  • Lack of compatibility with Microsoft: While Docs, Sheets and Slides support Microsoft's formatting in most cases, there can sometimes be some issues with displaying/converting certain elements - less than ideal if you will continue to use Microsoft Office tools extensively.
  • Having multiple Google accounts is confusing: If you have multiple accounts with Google (such as a professional account and a personal account), it can become a bit of a hassle to switch between and sign in to different accounts almost every time. It would be nice if Google Workspace always recognized the last login you used when moving between apps.

Provider Details

Year Founded: 2006
Founded Date: February 10, 2006
HQ Country: USA
Headquarter: Mountain View, CA
Full Address: Mountain View, California, United States
Employees: 1000+
Phone: 855-720-6978

Google Workspace Screeshots

What is Google Workspace?

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people. The Google Drive platform can be accessed wherever the user is at the time, from in their home to on-the-go, or in the office, meaning files can be accessed, shared, edited, collaborated on, and more.

The security and backup features within Google Drive mean that files are protected and safely stored even when technological disasters occur. No matter what happens to the users’ devices, their files are safely stored in Google Drive.

Google Drive allows users to do more than just store their files. Users can share files with exactly who they want and edit them together, from any device. Google Drive gives instant access to Google Docs, a suite of editing tools that makes working together easy—even when your teammates are miles away.


Key benefits of using Google Drive

  • Create & collaborate on photos, videos, presentations, PDFs, Google Docs, and more.
  • Google Drive can be used alongside existing apps such as email and calendar to create streamlined workflows.
  • The powerful search functionality uses intelligence to identify objects in photos or text and presents the most relevant results for keyword searches.
  • Open over 30 file types including Docs, Sheets, Slides, Google Forms, Google Drawing, and more, right within the browser.
  • Create, open, and share files from a variety of apps directly in Google Drive, even when offline, and changes are automatically synced when the internet connection is resumed.


Google Workspace’s features

Business users get more than a dozen different productivity applications. With built-in video conferencing, calendar and content management, and real-time editing capabilities, teams can collaborate on projects with ease.

Productivity applications include:

  • Gmail: Oversee email, chat, rooms, and meetings in one application
  • Calendar: Manage schedules, add tasks, or create meetings
  • Drive: Store content on personal and shared drives
  • Docs: Create and edit documents or collaborate in real-time with your team and clients
  • Sheets: Develop spreadsheets and invite people to collaborate
  • Slides: Design moving slideshows and share them across Google Workspace
  • Meet: Host a video conference with a max of 100-250 participants
  • Chat: Turn conversations into threads or hop on a video call
  • Keep: Sync notes across all devices
  • Sites: Build a website to keep employees and clients updated
  • Forms: Generate surveys or event registration pages
  • Currents: Use this digital bulletin board to motivate and connect teams

Best For

Google Drive has the following typical customers: Freelancers, Large Enterprises, Mid Size Businesses, Non Profit, Public Administrations, Small Businesses.

Google Workspace FAQ

Is Google Workspace the same as G Suite?

Yes, Google Workspace replaces G Suite and provides the same user-friendly tools Google is known for. However, it adds more functionality between apps and improves upon existing workflows.

Spend less time planning and more time doing with shareable calendars that integrate seamlessly with Gmail, Drive, Contacts, Sites, and Meet so you always know what’s next. Schedule events quickly by checking colleagues’ availability or layering their calendars in a single view. View and edit your schedule from your phone or tablet. Use our optimized mobile apps or sync with your phone’s built-in calendar.

What is Google Workspace used for?

The main purpose of Google Workspace is to make business management easier by providing all of Google’s useful productivity and collaboration applications in one place. Such as using Google Workspace to store emails and files, and almost all documents, presentations, spreadsheets, etc.

How do I use Google Workspace?

Google has done a great job of guiding you all the way after you log in until the setup is complete. Other than that, you can find all the other information on how to use the software in their learning center and training guides.

We use docs and sheets as documents and spreadsheets, and slides as presentations. It’s all cloud-based and can easily be shared with our entire team or clients, or made private. We can all work on documents together, see changes in real-time, make comments, and even chat as we finalize them.

How much does Google Workspace cost?

Google workspace offers you four different plans to choose from depending on your requirements and budget. The first and cheapest one is called the business starter plan which costs you 6$ per month then there is a business standard which is 12$ per month, business plus which is 18$ per month and the last one is enterprise to know its price you have to contact their support.

What’s the difference between Google’s free apps and Google Workspace?

For starters, you only get 15GB of storage with Google’s free apps, whereas Google Workspace offers plans with 30GB, 2TB, 5TB, or unlimited storage. Plus, paid packages give you custom business email addresses, interoperability with Microsoft Outlook, and 24/7 phone, email, and chat support.


Related Categories

Cloud Storage
Content Collaboration
Content Management
Document Management
File Sharing
Remote Work
Virtual Data Room

Top Used Industries

Business & Industrial
Information Technology and Services
Internet & Telecom
Online Communities

Target Market

North America
South America

Top 5 Countries

United Kingdom
United States
Top 5 Countries CTR: 41%

Languages Supported

Chinese (Simplified)
Chinese (Traditional)

Deployment & Support

Supported Devices



24/7 (Live Rep)
Email/Help Desk
Knowledge Base


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Google Workspace Pricing Plans

Yes, has free trial
Yes, has free version

Business Starter

Price per user
$6 /User/Month
  • ✓ Ad-Free Email and Custom Business Email
  • ✓ Auto-Accept Invitations
  • ✓ Collaborative Content Creation
  • ✓ Conference Room Booking, Digital White boarding, Video & Voice Conferencing
  • ✓ Data Analysis
  • ✓ Phishing/Spam Protection
  • ✓ Secure Cloud Storage
  • ✓ Shared Calendars and Shared Notes
  • ✓ Website Builder
  • ✓ US or International Dial-in Phone Numbers

Business Standard

Price per user
$12 /User/Month
  • ✓ 1-1 External Chat
  • ✓ Appointment Booking Pages
  • ✓ Breakout Rooms
  • ✓ Chat Rooms
  • ✓ Custom Branding
  • ✓ Form Templates
  • ✓ Meeting Recording
  • ✓ Shared Drives, Calendars, Notes
  • ✓ Target Audience Sharing
  • ✓ Smart Search for 1st-Party Data

Business Plus

Price per user
$18 /User/Monthly
  • ✓ Hand Raising
  • ✓ Phishing/Spam Protection
  • ✓ Polling and Q&A
  • ✓ Noise Cancellation
  • ✓ Survey Builder
  • ✓ Team Messaging
  • ✓ Smart Search for 1st-Party Data
  • ✓ Turn on/off History by Default
  • ✓ Video & Voice Conferencing
  • ✓ US or International Dial-in Phone Numbers


Contact for pricing
  • ✓ Advanced Security Management
  • ✓ Appsheet for App Building Without Code
  • ✓ Cloud Search for 1st-Party & 3rd-Party Data
  • ✓ Compliance Controls
  • ✓ In-Domain Live Streaming
  • ✓ Retention
  • ✓ S/MIME Encryption
  • ✓ US or International Dial-in Phone Numbers
  • ✓ Video & Voice Conferencing
  • ✓ Target Audience Targeting

Google Workspace Review

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