Mixpanel Review (2023): Details, Features & Pricing

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BIM Score
4.47/5
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* Based on 2303 Ratings and Reviews Scanned and Analyzed

Mixpanel Review: Details, Features & Pricing

Visitors: 1,213 K
BIM Score
4.47/5
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 2303 Reviews Scanned and Analyzed

Mixpanel Review

The Bottom Line: Mixpanel is a user-friendly real-time business analytics and customer engagement platform that provides insights into user behavior, integration with other tools, and a customizable interface, but has a steep learning curve and limited reporting capabilities.

Mixpanel is a business analytics and customer engagement platform that provides real-time insights into user behavior and customer engagement. The platform helps organizations track, analyze, and understand customer behavior across websites and mobile apps, including usage patterns, conversion rates, and user behavior. With Mixpanel, organizations can track user actions in real-time, segment and analyze data, and use the insights generated by Mixpanel to improve their products, customer engagement strategies, and overall business performance.
One of the key strengths of Mixpanel is its user-friendly interface, which makes it easy for organizations to create and explore data visualizations, even for those with limited technical expertise. The platform also integrates seamlessly with other tools, including web and mobile apps, making it easy to use the data and insights generated by Mixpanel in other parts of your organization.
However, Mixpanel does have some limitations. The platform has a steep learning curve, so it may take time to master all of its features and capabilities. Additionally, Mixpanel has limited reporting capabilities, so it may not be the best choice for organizations that need more complex reporting and analysis. The platform can also be expensive, especially for organizations that need advanced features and capabilities. Finally, Mixpanel provides limited data security options, so it is important to consider your organization’s specific data security needs before choosing Mixpanel for your data analytics needs.
Overall, Mixpanel is a powerful business analytics and customer engagement platform that provides real-time insights into customer behavior and customer engagement. Whether you are a small business, a startup, or a large enterprise, Mixpanel provides a range of capabilities that can help you track, analyze, and understand your customer data, and use that data to improve your products and services.
  • Overall - 90%
  • Ease of Use - 88%
  • Customer Service - 87%
  • Features - 92%
  • Value for Money - 85%
  • Likelihood to Recommend - 86%
Pros
  • User-friendly interface: Mixpanel has a user-friendly interface that makes it easy to create and explore data visualizations, even for those with limited technical expertise.
  • Customizable: Mixpanel offers a range of customization options, allowing organizations to tailor the platform to their specific needs.
  • Real-time analytics: Mixpanel provides real-time insights into customer behavior, allowing organizations to make data-driven decisions quickly and effectively.
  • Integration with other tools: Mixpanel integrates seamlessly with other tools, including web and mobile apps, making it easy to use the data and insights generated by Mixpanel in other parts of your organization.
Cons
  • Steep learning curve: Although Mixpanel has a user-friendly interface, the platform has a steep learning curve, so it may take time to master all of its features and capabilities.
  • Limited reporting capabilities: Mixpanel has limited reporting capabilities, so it may not be the best choice for organizations that need more complex reporting and analysis.
  • High cost: Mixpanel can be expensive, especially for organizations that need advanced features and capabilities, so it is important to evaluate your organization's specific needs and budget before choosing Mixpanel for your data analytics needs.
  • Limited data security options: Mixpanel provides limited data security options, so it is important to consider your organization's specific data security needs before choosing Mixpanel for your data analytics needs.

Provider Details

Year Founded: 2009
Founded Date: Jun 20, 2009
HQ Country: USA
Headquarter: San Francisco, California, United States
Full Address: One Front Street, 28th floor. San Francisco, CA 94111, United States
Employees: 251-500
Phone: (415) 688-4001

Mixpanel Screeshots

What is Mixpanel?

Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience.

Mixpanel provides reliable and accurate customer behavior analysis for mobile and web applications. In one month, Mixpanel evaluates 67 billion actions and then presents this data to users in a clear, comprehensive and easily digestible way. Whether your application is web-based or on iOS and Android, you have the ability to easily measure actions, not just mere page views.

While most data analysis often means writing SQL queries, which is easy for engineers and data scientists, it’s not for the average person who just wants information that doesn’t need to be deciphered. Data analysis doesn’t have to be difficult. With Mixpanel, you get a straightforward interface that lets you drill down and discover what people are doing in your application, gives you a closer look at how they are using it, and provides you with insight into how to further improve your product.

Simply put, Mixpanel is an event-centric platform where tracking doesn’t mean recording and evaluating page views and clicks. It is an event-based platform to measure your application. Companies already use Mixpanel to track events, produce sales funnels and discover trends. Mixpanel is more targeted than other analytics providers and the data they provide has many possibilities. Mixpanel can help you collect billions of events and insights to improve your product based on user actions, just like a walk in the park.

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Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

Best For

Mixpanel is used by Information Technology And ServicesFinancial Services and Internet among other industries. Mixpanel is best for organizations looking for a business analytics and customer engagement platform that provides real-time insights into user behavior and customer engagement. It is ideal for organizations that need to track and analyze customer behavior in real-time, including web and mobile app usage, and that need to make data-driven decisions quickly and effectively. Mixpanel is also well suited for organizations that need to integrate data and insights generated by Mixpanel with other tools, such as web and mobile apps, as well as for those that need a customizable platform that can be tailored to their specific needs. However, Mixpanel may not be the best choice for organizations that need more complex reporting and analysis, or that have specific data security needs.

Mixpanel FAQ

How much does Mixpanel cost?

The starting price of Mixpanel is $ 0/Per Month. It has different pricing plans:

• FREE : $ 0/Per Month
• GROWTH : $ 20/Per Month
• ENTERPRISE : $ 833/Custom plans and pricing to suit your needs

What is Mixpanel used for?

Mixpanel is a Digital Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Products & Pricelist Management and Funnel Analysis .

What kind of data does Mixpanel track?

Mixpanel tracks user actions and behavior across websites and mobile apps, including usage patterns, conversion rates, and user behavior.

Is Mixpanel expensive?

Yes, Mixpanel can be expensive, especially for organizations that need advanced features and capabilities, so it is important to evaluate your organization’s specific needs and budget before choosing Mixpanel for your data analytics needs.

Does Mixpanel provide data security options?

Mixpanel provides limited data security options, so it is important to consider your organization’s specific data security needs before choosing Mixpanel for your data analytics needs.

Highlights

Related Categories

AB Testing
Customer Engagement
Dashboard
Data Analysis
Machine Learning
Marketing Analytics
Mobile Analytics
Product Analytics
Product Management
Push Notifications
Web Analytics
Website Optimization Tools

Top Used Industries

Business & Industrial
eCommerce
Financial Services
Hobbies & Leisure
Hospital & Health Care
Information Technology and Services
Internet & Telecom
Marketing
Non-Profit Organization
Retail

Target Customers

Freelancers
Large enterprises
Mid-size businesses
Small Businesses (1-50 employees)

Target Market

Asia
North America
South America

Top 5 Countries

Brazil
Colombia
India
Turkey
United States
Top 5 Countries CTR: 56%

Languages Supported

English

Deployment & Support

Supported Devices

Web

Support

24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training

Documentation
In Person
Live Online
Webinars
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Mixpanel Pricing Plans

Yes, has free trial
Yes, has free version

Free

Other
$0 Other
  • ✓ Up to 20M events/month
  • ✓ All core reports for user journey analysis
  • ✓ Metrics in minutes with templates
  • ✓ Unlimited collaborators
  • ✓ Unlimited integrations
  • ✓ US or EU data residency
  • ✓ Mixpanel Community
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Growth

Usage Based (Starts at)
$20 Monthly
  • ✓ Up to 100M events/month
  • ✓ All features in Free, plus:
  • ✓ Unlimited saved reports to monitor, update & iterate on KPIs
  • ✓ Unlimited saved cohorts for deeper behavioral analysis
  • ✓ Mixpanel Modeling Layer
  • ✓ Legendary email support
  • ✓ Group Analytics & Data Pipelines add-ons
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Enterprise

Usage Based (Starts at)
$833 Monthly
  • ✓ 5M-100B+ events/month
  • ✓ Everything in Growth, plus:
  • ✓ Granular access & privacy controls
  • ✓ Data views for team-based collaboration
  • ✓ Onboard users with automated provisioning & SSO
  • ✓ Personalized customer success to improve data fluency across all teams
  • ✓ Priority support SLAs
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