NetSuite is a cloud-based business management software suite that offers a range of tools for managing financials, customer relationships, and eCommerce operations. The company was formed in 1999. It was one of the first businesses to create and develop a cloud-based software solution. Oracle purchased NetSuite in July 2016. The new company is now known as Oracle NetSuite.

In this review, we will take a closer look at the features, benefits, and drawbacks of NetSuite.

Features

NetSuite offers a comprehensive set of features for managing various business processes, including:

1. Financial Management: NetSuite provides a robust set of tools for managing financial processes such as accounting, budgeting, and financial reporting. The software also includes capabilities for managing financial operations such as billing, invoicing, and payment processing.
2. Customer Relationship Management: NetSuite includes a suite of tools for managing customer interactions, including contact management, lead management, and marketing automation. The software also offers capabilities for managing customer service and support.
3. eCommerce: NetSuite offers eCommerce functionality for managing online sales and customer transactions. The software provides capabilities for managing product listings, orders, and payment processing.
4. Inventory and Supply Chain Management: NetSuite includes a suite of tools for managing inventory and supply chain operations. The software provides capabilities for managing inventory levels, tracking shipments, and managing supplier relationships.
5. Analytics and Reporting: NetSuite provides robust analytics and reporting capabilities that allow businesses to gain insights into their operations and make informed decisions.

Benefits

1. Comprehensive Solution: NetSuite offers a comprehensive suite of tools that can manage many aspects of a business, including financials, customer relationships, and eCommerce operations.
2. Scalable: NetSuite is a cloud-based solution that can scale with the needs of growing businesses. The software is designed to handle high volumes of transactions and users.
3. Real-time Data: NetSuite provides real-time data insights that allow businesses to make informed decisions quickly.
4. Integration: NetSuite can integrate with many other business applications, allowing businesses to streamline their operations and improve efficiencies.
5. Customizable: NetSuite is highly customizable, allowing businesses to tailor the software to their specific needs.

Drawbacks

1. Complexity: NetSuite is a complex system that may require significant training and expertise to fully utilize.
2. Cost: NetSuite can be expensive, especially for small businesses with limited budgets.
3. Support: While NetSuite offers comprehensive support, some users have reported challenges in getting timely and effective assistance.

Conclusion

NetSuite is a powerful cloud-based solution that offers a comprehensive set of tools for managing various business operations. While the system is complex and can be expensive, it provides robust capabilities for businesses looking to streamline their operations and gain insights into their operations. Overall, NetSuite is an excellent choice for businesses looking for a scalable and comprehensive business management solution.