Slack Review (2023): Details, Features & Pricing
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BIM Score
4.55/5
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 93580 Ratings and Reviews Scanned and Analyzed
Slack Review: Details, Features & Pricing
Visitors: 517,730 K
BIM Score
4.55/5
BIM Score is our proprietary scoring system based on big data, artificial intelligence, and professional measurement that helps us evaluate each software or service on a scale of 1 to 10. The score is based on the software’s functionality, online popularity, price, brand reputation, other expert and user reviews, etc.
* Based on 93580 Reviews Scanned and Analyzed
Slack Review
The Bottom Line: Slack is the best choice for hybrid and remote work
Slack is a team chat and collaboration platform that provides a centralized space to track data, conversations, and business apps. As one of the industry leaders in team communication, Slack is recommended for remote and hybrid teams who want to improve productivity and manage workplace and customer interactions.
Slack offers a feature-rich team messaging application that allows users to share files, collaborate with teams, and automate daily tasks. Its channels provide a dedicated space to speed up communication with colleagues and people outside the company. In addition, its powerful integration features enable users to collaborate without switching contexts. Overall, Slack is the best choice for hybrid and remote work environments, helping teams stay in sync from anywhere.
However, it is a bit pricey and not suitable for teams that hold large-scale meetings.
Pros
- Free plan includes basic team collaboration capabilities like file sharing, team messaging, and 1:1 video calls
- Simplified and intuitive user interface for team messaging
- Chat channels help to compartmentalize the topics discussed and make communication more efficient, especially in organizations with many teams.
- Multiple customization options for alerts, appearance, and applications
- Robust team collaboration tools like built-in phone calls, video chat, conversation channels, screen sharing, and video clips
- 2,500+ integrations with third-party applications, including Google Drive, Microsoft OneDrive, Trello, and Jira
Cons
- Annual subscriptions are more expensive than similar competitors such as Microsoft Team (starting at $4 per user per month).
- Occasional usability issues that prevent users from accessing the App
- Maximum audio and video conferencing capacity is limited to 15 participants
- Multiple simultaneous conversations can easily be buried, making them seem disorganized and confusing
Provider Details
Slack Screeshots
Description
What is Slack?
Slack is where project management happens. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year’s budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.
Slack is a workplace communication tool that connects users with the people and tools they work with every day, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.
Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools – each with its own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.
Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy to find the information users need, whenever they need it.
Slack was acquired by Salesforce for $27.7B on Dec 1, 2020. This deal was done in Cash & Stock.
Best For
Customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.
Slack FAQ
Highlights
Related Categories
Collaboration
Community
Customer Engagement
Customer Service
Customer Success
Digital Adoption Platform
Incident Management
Productivity
Project Management
Remote Work
Sales Enablement
Unified Communications
Top Used Industries
Information Technology and Services
Internet & Telecom
Marketing
Target Customers
Freelancers
Large enterprises
Mid-size businesses
Small Businesses (1-50 employees)
Target Market
Asia
Europe
North America
Top 5 Countries
Canada
India
Japan
United Kingdom
United States
Top 5 Countries CTR:
54%
Languages Supported
Chinese (Simplified)
Chinese (Traditional)
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Spanish
Deployment & Support
Supported Devices
Android
iPad
iPhone
Mac
Web
Windows
Support
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Training
Documentation
In Person
Live Online
Videos
Featured listings
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Slack Pricing Plans
Yes, has free trial
Yes, has free version
Free
Other
$0
Other
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✓ 1:1 Voice and Video Calls
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✓ Access to 10000 Recent Messages
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✓ 10 Integrations With Other Apps Like Google Drive/Office 365
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-
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The plan provides the easiest way to try Slack. It includes 1 workspace, 10 integrations, standard support and access to 10,000 of your teams most recent messages.
Pro
Price per user
$6
67
/User/Month -
✓ 10gb/Team Member for File Storage
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✓ Face-to-Face Communication With Group Voice and Video Calls of up to 15 Teammates
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✓ Full Message History
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✓ Secure Collaboration With Outside Organisations or Guests From Within Slack
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✓ Timely Info
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✓ Unlimited Integrations
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Designed for small teams. It includes 1 workspace, unlimited integrations, 24/7 support and full message history. Plus secure collaboration with outside orgs within Slack.
Business+
Price per user
$12
5
/User/Monthly -
✓ 24/7 Support With 4 Hour Response Time
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✓ 99.99% Guaranteed Uptime
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✓ Advanced Identity Management
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✓ Data Export of Messages
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✓ Data Exports
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✓ Data Residency
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✓ SAML-Based SSO and Real-Time Active Directory Sync With Onelogin/Okta and Ping Identity
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✓ Screen Sharing
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Great for medium size businesses this plan includes 1 workspace with unlimited integrations and 20 GB/team member of file storage. It has 24/7 support with an 4hr first response time and advanced identify mgmt through SAML-based SSO.
Enterprise Grid
Other
Contact
for pricing
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✓ Customizable Policies
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✓ Custom Terms of Service
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✓ Domain Claiming
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✓ HIPAA Support
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✓ Integration With EMM
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✓ Tailored Support With an Designated Account Rep
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✓ Up to 500000 Users
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✓ Enterprise-Grade Security
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Flexible but robust enough for enterprise companies. This plan includes unlimited workspaces, 1 TB of file storage/team member, 24/7 support with an dedicated Slack account rep.
Slack Review
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